Villa del Palmar Cancun vacation club is better known as Club Caribe, a vacation club located in Cancun’s Playa Mujeres area. Villa del Palmar Cancun resort and Club Caribe are both renowned for dealing with complaints in an efficient and satisfactory manner.
If you have a complaint about Villa del Palmar Cancun’s vacation club, the quickest way to a satisfactory solution is to make your complaint known as soon as possible to a member of staff in charge of the area where your complaint is directed. For example, if you wish to complain about the way that a timeshare sales promoter has approached you or are concerned about any hard sell tactics at Villa del Palmar Cancun, you should voice your issue to a manager as soon as possible after the event. In most cases, if your complaint is made immediately, any issues can be resolved before the problem has chance to escalate.
Sometimes, it is not possible to make a complaint straight away, perhaps you feel uncomfortable with complaining directly to the person who is responsible for the source of your complaint. In those cases, Villa del Palmar Cancun vacation club will respond to any letters or email you send voicing a complaint. If you are planning to complain by letter or email, make sure you include as much detail as possible about your complaint, including the date, time and Villa del Palmar Cancun personnel involved with your issue. It is also helpful if you describe any efforts taken to improve your situation while you were still at the resort.
Complaints made about Villa del Palmar Cancun vacation club via forums and chat rooms will not receive a response; therefore, if you are seeking a resolution to your problem you should contact Club Caribe or Villa del Palmar Cancun directly.
